Step 1: Website Sign Up & Registration
- Visit Website: Open
tidong.in in your browser to access the main platform portal.
- Click Register: Click the Register button at the top-right corner.
- Enter Details: Provide your name or business title, email address, mobile number, and secure password in the registration form.
- Select Account Type:
- Choose Business / Service Partner from the dropdown menu.
- Under Select Your Business Service, select Restaurant (Dine-in / KDS / POS / Tiffin / Street Food) corresponding to your operations and complete registration.
Step 2: Accessing Account Login
- Login Portal: If you already have an account, navigate to
tidong.in/login.
- Authenticate: Input your registered email, mobile number, or username along with your password, then click LOG IN to open your dedicated Restaurant Partner Panel (Dashboard).
Step 3: Navigating the Dashboard
Upon logging in, you will access the main dashboard to oversee all establishment metrics:
- Total Orders: Monitor daily and cumulative order volumes.
- Active / Running: Track live orders currently being prepared in the kitchen.
- Completed: Review successfully fulfilled orders.
- Today's Revenue: Track daily sales volume and earnings.
Step 4: Setting Up Food Categories & Thali/Menu Items
- Add Categories: Click Select Category in the left sidebar menu to organize food categories (e.g., Main Course - Veg, Breads / Roti, Rice & Biryani, Starters, Desserts).
- Create Custom Items or Thalis: Go to Thali / Tiffin Items or Create Catalog / Menu Card.
- Enter the item or thali name (e.g., Special Thali or Paneer Tikka).
- Configure the category, food classification (Veg/Non-Veg), tax rate, and pricing.
- Upload item imagery and specify ingredients or components in the description (e.g., 4 rotis, dal fry, shahi paneer, rice), then click Save Custom Item.
Step 5: POS & Counter Billing Operations
- POS Screen: Select POS / Counter Billing from the sidebar menu.
- Select Order Mode: Choose the service type (Dine In, Takeaway, or Tiffin Delivery) and specify the table number if Dine-in.
- Add Items: Click the + Add button on menu items to populate the order cart.
- Print KOT: Input customer details (name/mobile) and click Place Order & Print KOT to transmit instructions directly to the kitchen and record the order.
Step 6: Live Kitchen Display System (KDS)
- KDS Screen: If display terminals are installed in the kitchen, open Live Kitchen (KDS) from the sidebar.
- Real-Time Updates: Orders placed at the counter appear instantly on the KDS screen, allowing chefs to initiate preparation without delay.
Step 7: Order History & Payment Tracking
- Orders History: Click Orders History in the sidebar to review logs of all past and active orders.
- Track Status: View billing amounts, payment statuses (Paid or Unpaid), and fulfillment statuses (Completed) for every ticket, with options to print, view, edit, or settle bills directly.